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Shipping, Tax & Currency

Shipping & Tax

Mazon aims to complete all orders fast and efficiently. Once an order is placed it is sent to our warehouse team to be picked and processed.  You will be notified throughout the process and sent a tracking number for your Mazon package. Please note some parcels will require a signature. To track an item please use the tracking link sent to you via e-mail.

Please note:
  • You are responsible for all custom duties and other charges that may be imposed to the parcel by your local customs authority outside of Australia. If ordering outside Australia your total will be shown excluding Tax.
  • We can not deliver to P.O boxes.
  • Longer delivery times apply for remote locations.
  • If you are responsible for a delivery being missed and sent back to Mazon Hockey you will be charged the costs occurred.
     

Shipping

Depending on your location and the weight of your cart will determine what shipping options that will be available for you. These options are explained below :

Free Standard Postage - If this option is available at checkout for your order. This will mean that your order will be posted for free using a)e-Parcel with Australia Post within Australia b)Pack & Track with Australia Post if ordered outside Australia. You will be provided a tracking number via e-mail for you to check on your delivery.

e-Parcel Australia Post - If this option is available at checkout for your order and it is selected - your order will be posted using the Australia e-Parcel service. Delivery times vary by postcode and the AusPost service.

Express Australia Post - If this option is available at checkout for your order and it is selected - your order will be posted using the Australia Post Express service. A tracking number will be provided for your parcel. Delivery times vary by postcode and the AusPost service. This service is normally quicker than standard e-Parcel.

Registered International Post - If this option is available at checkout for your order and it is selected - your order will be posted using the Australia Post Pack & Track service. A tracking number will be provided for your parcel. Delivery times vary from country to country and the AusPost service. 

Express Courier International - If this option is available at checkout for your order and it is selected - your order will be posted using the Express Courier International Service. This service is usually quicker. A tracking number will be provided for your parcel. Delivery times vary from country to country and the AusPost/Express Courier service. 

Freight TBC - If this option becomes available it means we will need to work out your freight cost due to the weight of your order and location. A Mazon staff member will email you with a freight cost. 

Tax

Any orders within Australia are taxed GST (10%). Orders outside of Australia will not be taxed and total shown will exclude tax. You are responsible for all custom duties and other charges that may be imposed to the parcel by your local customs authority outside of Australia.

Currency

Price varies for different regions according to that particular hockey market. Make sure you select the region you are in as we are unable to process if wrong region is selected or price differences may occur. The currency used depends on PayPal but in most cases it will be AUD $. We try to update the exchange rate weekly to match PayPal rates and charges. Due to exchange rate fluxuation we have no control over these rates.  If there is an issue with the total charged to your account please contact us.